Annual Report and Accounts 2021
Big Yellow at a Glance
We are the UK’s brand leader in self storage. In a challenging year, our diverse user base has helped us to deliver a resilient performance.
We are committed to growing the business and never forget our responsibility to our staff, the environment and the communities we operate in.
Chairman's Statement Nicholas Vetch
The Group has delivered continued growth in all metrics over what has been a very challenging year. The trading momentum we referred to when announcing our half year results has continued in the second half, and the increase in occupied space we have achieved this year has been one of the strongest for many years.
This growth has been driven by both domestic and business demand, broadly in proportion to the space they occupy within the business. We are also pleased to have delivered growth in adjusted profit, cash flow and earnings per share over the year. Awareness of self storage has increased over the year and we have seen that through a significant step-up in visits to our digital platforms and prospect growth.
Strategic Report
Our strategy from the outset has been to develop Big Yellow into the market-leading self storage brand, delivering excellent customer service, with a great culture and highly motivated employees.
Governance Report
We are committed to the highest standards of corporate governance