Whatever the storage requirement, we will find the best solution with unrivalled customer service. Our friendly and helpful staff are one of the main reasons why customers choose Big Yellow.
6,400 online reviews, with an average customer service score of 4.7 out of 5, are testament to this.
“For a first time using a storage facility, this was a fantastic experience. It was really easy to set-up, and I liked the online check-in to save time. It was fantastic customer service from front-of-house staff which is a true rarity these days. I would recommend it to others.”
Thomas, customer at
Big Yellow Kennington
Our staff are our most important asset. Our recruiting and training programmes help us maintain and develop the right calibre of people to ensure success.
We recognise the importance of regular communication and consultation with all staff and encourage a culture of partnership within the business, through bonus and incentive schemes.
In 2012, Big Yellow was named as one of The Sunday Times Best 100 Companies to work for.
