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Customer enquiries

Call 0800 783 4949

Investor relations

Radnor Capital Partners Limited
27 Clements Lane
London
EC4N 7AE
Telephone
+44 (0) 203 897 1832

Press enquiries

Teneo Blue Rubicon
5th Floor
6 More London Place
London
SE12DA
8.30am - 6.00pm: 02037579234
Ben Foster: +44 7776 240 806
Chloe Maier: +44 7887 638 203

Head office

2 The Deans
Bridge Road, Bagshot
Surrey
GU19 5AT
United Kingdom
Telephone:
+44 (0) 127 647 0190
Fax: +44 (0) 127 647 0191
Email: info@bigyellow.co.uk

We believe that the Company will continue to deliver attractive sustainable returns, on a relatively low risk and limited volatility basis on a long term view.

Shareholder information

The Company's Registrar is:

Computershare Investor Services PLC
The Pavilions,
Bridgwater Road,
Bristol
BS99 6ZZ

Shareholder Telephone number: +44(0)870 889 3226

Shareholding information

Please contact Computershare directly for all enquiries about your shareholding. Visit their Investor Centre website for online information about your shareholding (you will need your shareholder reference number which can be found on your share certificate or dividend tax voucher), or telephone the registrars direct using the dedicated telephone number for Big Yellow shareholders +44(0)370 889 3226).

Dividend mandate

Shareholders can arrange to have their dividends paid directly into their bank or building society account by completing a bank mandate form. The advantages to using this service are: the payment is more secure than sending a cheque through the post; it avoids the inconvenience of paying in a cheque and there is no risk of lost, stolen or out-of-date cheques. A mandate form can be obtained from Computershare.

From April 2016 dividend tax credits will be replaced by an annual £5,000 tax-free allowance on dividend income across an individual’s entire share portfolio. Above this amount, individuals will pay tax on their dividend income at a rate dependent on their income tax bracket and personal circumstances. The Company will continue to provide registered shareholders with a confirmation of the dividends paid by Big Yellow Group PLC and this should be included with any other dividend income received when calculating and reporting total dividend income received. It is the shareholder’s responsibility to include all dividend income when calculating any tax liability. This change was announced by the Chancellor, as part of the UK government Budget, in July 2015. If you have any tax queries, please contact a Financial Advisor.

Electronic communications

All shareholder communications, including the Company’s Annual Report and Accounts, are made available to shareholders on the Big Yellow website and you may opt to receive e-mail notification that documents and information are available to view and download rather than to receive paper copies through the post. Using electronic communications helps us to limit the amount of paper we use and assists us in reducing our costs. If you would like to sign up for this service, visit Computershare’s Investor Centre website. You may change the way you receive communications at any time by contacting Computershare.

Listing Information – Ordinary Shares

The Company's Ordinary Shares are listed on the London Stock Exchange with the trading symbol BYG.

Share Dealing Facility

Existing or potential investors can buy or sell Big Yellow ordinary shares via the telephone or internet share dealing service established with the registrars. If you are interested in these services, please telephone 0370 703 0084 or visit www.computershare.com/sharedealingcentre